Chatbots and AI agents that understand your customers in Arabic and English, then answer, sell and get work done quickly and accurately.
From
$700
AI is no longer a luxury reserved for large enterprises. It is now a practical tool that helps any business serve customers faster and get work done at lower cost. DGS delivers AI solutions for businesses: WhatsApp and website chatbots that answer customer questions instantly, AI agents that complete real tasks such as booking appointments, taking orders and qualifying leads, and document processing systems that read files and invoices and extract their data automatically.
Our solutions suit online stores, clinics, real estate companies, training centres, service providers and any business handling a high volume of messages and enquiries every day. We build AI chatbots that understand Arabic dialects, including Egyptian and Gulf Arabic, as well as English, and we train them on your company information, products and policies so they answer accurately in your brand voice and hand the conversation to a human agent when needed.
What sets DGS apart is that we don't ship a generic off-the-shelf bot. We design a solution connected to your real systems, such as your CRM, store and databases, so it takes real actions rather than just replying. We work with leading language models from OpenAI, Anthropic (Claude) and Google (Gemini), and use retrieval-augmented generation (RAG) to ground answers in your own data, with a strong focus on privacy and security. We then monitor performance and keep improving the solution based on real conversations.
Instant replies to customer questions at any hour, so no sale slips away after business hours.
Built to understand Egyptian, Gulf and Modern Standard Arabic as well as English, and reply naturally.
Handles hundreds of conversations at once, so you can absorb growth without matching headcount.
Answers grounded in your own company data, with privacy controls and human handover when needed.
Smart bots on the WhatsApp Business API that answer, showcase products, take orders and book appointments.
An on-site or in-app assistant that guides visitors, answers questions and captures leads.
Agents that carry out multi-step tasks inside your systems, such as updating the CRM, tracking orders and sending quotes.
Feed the AI your documents, policies and product catalogue so it answers accurately from your own sources.
Extract data from invoices, contracts, forms and images, and push it into your systems automatically.
A dashboard to review conversations and measure performance, with smooth handover to your support team.
Technologies & tools
Competitive packages shown in your local currency automatically β you can switch currency anytime.
A smart FAQ chatbot on one channel
Delivery: 1β2 weeks
A multi-channel AI assistant connected to your systems
Delivery: 3β4 weeks
Custom AI agents and document processing at scale
Delivery: 5β8 weeks
Prices are starting points; the final quote is confirmed after we understand your requirements. Prices are shown in your local currency automatically.
We identify the most frequent tasks and conversations where AI can make a clear impact.
We gather and structure your company knowledge, and define the tone of voice and guardrails.
We build the solution and connect it to WhatsApp, your website and internal systems so it can take real actions.
We test against real scenarios, review answer accuracy and refine before launch.
We go live, monitor conversations and metrics, and keep improving based on real usage.
Cost depends on the number of channels, the amount of knowledge to train on and the systems to integrate. Starting prices are shown in our packages on this page. There are usually separate monthly running costs for AI model usage and WhatsApp messaging, which we estimate for you upfront based on expected volume.
Yes. Modern language models handle common Arabic dialects well, and we tune and test the solution on realistic conversations so it replies naturally for your audience. You can choose simplified Modern Standard Arabic or a local dialect for replies.
No AI system is completely error-free, but we greatly reduce mistakes by grounding answers in your own data, setting clear boundaries on what it answers, and routing unclear questions to a human. We also review conversations and keep improving performance.
Yes. We follow strict security practices, use API offerings whose providers' policies state your data is not used to train public models, and apply encryption and access controls. On the Enterprise package, we can deploy to private cloud infrastructure for additional control.
A chatbot focuses on answering questions and holding conversations, while an AI agent can carry out real tasks in your systems, such as placing an order, updating a customer record or sending a quote. We help you choose what fits, and you can start with a chatbot and grow it into an agent later.
A basic chatbot can launch in 1β2 weeks, a multi-channel assistant connected to your systems in 3β4 weeks, and AI agents or document processing solutions in 5β8 weeks depending on complexity.
We automate repetitive tasks and connect your tools with n8n, Make, Zapier and WhatsApp, saving your team time and cutting errors.
Learn moreCustom CRM and ERP systems and Odoo implementation that unify sales, customers, inventory and accounting on one platform.
Learn moreWe design and build custom software that fits the way your business actually works, from internal management systems to full cloud platforms.
Learn moreEvery project is different. Talk to a DGS expert for free and we'll design the right solution and price for you.
